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Response Plans

l’eauthentique supports you in developing emergency intervention plans for your drinking water supply adapted to your facility and specific needs. The goal: minimize losses and inconveniences in case of an unforeseen situation.

Equipped with certified tanks, we specialize in the transport of potable water. Each delivery includes water testing to ensure full compliance, providing a reliable solution for any project or water shortage situation.

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Agreement protocol

We create clear protocols with you to ensure continuity of supply in case of emergency.

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Personalized plan

Our protocol is designed to protect you by giving you a clear view of costs related to tank rentals, water transport, and equipment without surprises.

Rapid response

In case of emergency, you will know exactly what to expect. Our team will be ready to intervene quickly to support you and manage the situation efficiently.

Why choose l’eauthentique
as a partner?

Hygiene and safety

Certified and regularly controlled tanks.

Planned or one-time service

Regular, seasonal, or according to your immediate needs.

Peace of mind

Stay serene, we watch 24 hours a day, 7 days a week.

Emergency service

Rapid intervention capacity in case of unforeseen need.

Frequently Asked Questions

Discover the answers to frequently asked questions about emergency measures.

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What is your response time in case of water main break or shortage?

Our emergency team is operational 24/7. In case of a disaster (major water main break, contamination, pump failure), we mobilize our drivers immediately. Thanks to our large fleet, we can be on site quickly to supply the network or critical buildings (hospitals, long-term care facilities).

Is it necessary to have a pre-established contract to benefit from your emergency services?

Although we respond to all emergency calls, it is critical for municipalities and industries to establish a preventive agreement protocol. This allows us to know your facilities in advance, reserve fleet capacity, and guarantee an even faster and coordinated intervention.

Can you supply a commercial or industrial building in the event of a potable water shortage?

Yes. With our insulated and heated tanker trailers—adapted for all seasons—we ensure a fast, secure connection, continuous supply, and immediate distribution of potable water. Our pressurization pumps deliver controlled pressure between 35 and 55 psi, meeting the needs of commercial and industrial buildings.

Contact us for all your needs

We're here to help you with all your water or food-related requests. Contact our team today.

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